Premium Membership
Ideal for: Members looking for
full-week access and increased discounts.
The Club shall be called “ClubSpa at Kenwick” (the Company)
which is wholly owned Away Resorts. Registered in England No 02685788.
Management of the Club:
The affairs of the
Club shall be managed by Kenwick Park, in whose hands the general management
and the making and enforcement of the Club’s rules are vested. The company
shall have the power, with or without consultation with any of the members, to
alter such rules as they deem necessary or appropriate.
Memberships:
Memberships are non-transferable including certificates, the
certificates hold no monetary value.
Each full member shall be bound to pay a minimum of one
year’s subscription either by annual or monthly instalments with effect from
admission and subject a rolling contract with 30 days’ notice required for any cancellation
or amendments. Monthly memberships will continue a rolling basis if paid for by
a nominated card.
Annual memberships will be payable prior to the end of the
anniversary date, failure to do so will make the membership null and void. Should
the member wish to rejoin in the future a new membership will need to be
created.
Membership Passes
Membership passes are personal to each member and shall not
be lent, sold, hired, or otherwise allowed to be used by any other person. Any
member found to be guilty of a breach of this rule shall be liable of
forfeiture of their membership. Members must produce their membership passes to
gain access to the Club. A member unable to do so may gain access daily by
obtaining a daily pass in return for a fee as set by the company from time to
time. If members allow their passes to be used by others, no recompense will be
offered if the membership is terminated by Kenwick Park.
Default in Payment of Sums due to the Club
If a member fails to pay any subscription fee or other
moneys payable to the Club within 20 days of the due date or if the monthly
payment instruction is cancelled by the member, their membership shall be
cancelled by the Club and all access to facilities ceased. The company have the
power to reinstate any such member on cause satisfactory to the company being
shown for non-payment or cancellation. Any member who shall for any reason
whatsoever cease to be a Member shall remain liable for any unpaid
subscriptions or other moneys due to the Club.
Expulsion from the Club
The Company may expel from the Club any member who has or is
deemed to be in breach of any rules of the Club, or whose conduct is injurious
to the character of the Club, or the interests of the Members. Before a member
is expelled their conduct shall be enquired into by the company, and they shall
be given such opportunity to defend the situation, to justify and explain their
conduct. The company shall at its absolute discretion, do as they think
appropriate.
Any Member who is expelled shall immediately cease to be a
member and shall forfeit all privileges of membership and all rights against
the Club. The final decision will remain with Kenwick Park Management.
Liability of the Club
The Club accepts no responsibility whatsoever for the money,
valuables or other property of the Members and Member’s guests left in the
lockers, dressing rooms or anywhere else on the Club’s premises.
Unmarked clothes footwear and any other property whatsoever
left on the Club’s premises will be disposed of by the Club if not claimed
within 30 days.
Owners or users must accept full responsibility for vehicles
and contents left on the Club’s premises. The Club accepts no responsibility
for vehicles or possessions left on the Club’s premises. Vehicles may only be
parked in the areas designated for car parking and to not cause an obstruction
to other vehicles. Vehicles shall not be left overnight except with prior
permission of the Club.
Guests
Member’s friends may be admitted as bona fide guests and may
use any of the Club’s facilities subject to presentation and registration of
the guest on admission. This includes the payment of the appropriate fee prior
to the use of the facilities. Guests’ names must be entered in the register of
guests aintained by the Club and must be signed by a member on each visit. No
guests may be introduced into the Club more than six times in any one calendar
year, provided there shall be no limit on the introduction of guests for the
purpose of using the Club’s eating areas. The club reserves the right to refuse
admission to any guest without assigning any reason.
Children of members
No child under the age of 16 may enter the Club unless
accompanied by an adult. Such children must be kept under the control of an
adult whilst anywhere in the Club and must leave the Club no later than 7.30pm
Monday to Sunday. Parents must ensure that any children under their control
cause as little inconvenience as possible to the other members. Children of
members (who are themselves members) and Junior members may be subject to
restrictions of use of the Club facilities as laid down from time to time by
the Company.
Bookings
Members (but not guests) may be able to book certain
activities at the club. When you book and pay for any personal training
sessions, we cannot guarantee that a particular personal trainer will be
available. We will not refund payments you have made for any personal training
sessions you have not taken when a personal trainer was available.
Fitness Facilities
Before you start using the gym or fitness facilities, you
must fill in a medical questionnaire. We recommend that you also have a
supervised induction session with one of our qualified well-being advisors. It
is your responsibility to book this session and attend. If you don’t, you
accept responsibility for any damage or injury you may suffer from using the
fitness facilities incorrectly. If we have any concerns about your exercise
questionnaire or any health assessment, we may not let you exercise.
You must tell the club manager or qualified well-being
advisor if there are any circumstances affecting your health that may be made
worse by continuing to use the fitness facilities. You should keep this
information up to date throughout your membership. When filling in any exercise
questionnaire or taking part in a health assessment, your answers must be
honest, accurate and up to date. we cannot accept any liability for incorrect
advice we may give as a result of answers that are false, inaccurate, or out of
date. You should not use any item of the gym equipment unless you are sure you
know how to use it safely. If you are not sure ask for advice by a qualified
well-being advisor.
We may refuse to let you take part in an exercise class if
you arrive after the class has started.
If any health assessment or exercise questionnaire shows
that you could be at an increased risk of illness or injury while exercising,
we will advise you to get approval from your doctor before you continue to
exercise. We do not accept any liability if you fail to follow our advice.
Swimming Pool
You must shower, using the showers provided on the pool side
before you get into the swimming pool. You are not allowed to use snorkels,
mask, fins, or flippers in the swimming pool except during coached sessions and
activities undertaken by Kenwick Park. The wet areas remain exclusive for
members and hotel guests between 06:30 and 11.00 and after 19:00 (subject to
change). Outside these times the facility is non exclusive to other park
clients.
No photography either poolside or in the viewing area maybe
used at any time, this is to protect all of our clients using the facility.
The pool and wet area's are deemed un-lifeguarded, all
members and guest must comply to the ratios as depicted on entry to the club,
to adhere to Health & Safety policies.
Members and guests who:
a. Have low blood pressure.
b. Have heart problems.
c. Have asthma; or
d. Are pregnant,
Must not use the saunas, steam rooms, spa baths tepidarium,
hydrotherapy pool or ice room. You must consult your doctor before using these
facilities. You must shower, using the showers provided on the pool side,
before entering the sauna, steam rooms, spa baths, tepidarium, hydrotherapy
pool and ice room.
For your own safety, you must not spend more than the
recommended time in the sauna. The time limit is set out in the guidelines
displayed outside the sauna. When in the sauna, steam room spa baths,
tepidarium, hydrotherapy pool and ice room you must wear a swimming costume
that is appropriate for being seen in public.
General
No member shall use the address of the Club for business
purposes.
A Photo of each member will be requested and uploaded onto
the club’s system to prevent fraudulent use of membership cards. Members on
blue light, country or 18-25s memberships will be required to provide ID to access
these rates when signing up. The company may also ask to verify this throughout
the membership as and when deemed appropriate by the company.
All provisions, wines spirits, liquors or excisable article
shall be under the control of the company for the benefit of the members, their
guests, or employees of the Club. The club has a complete premises licence as
part of the Kenwick Park Estate, and failure to adhere to licensing laws or licencing
procedures will result in removal by the licence holder, DPS or nominated
manager.
All data is held electronically under GDPR guidelines and
processed in accordance with the UK GDPR and our Privacy Policy. We do not share personal data with third
parties except where legally required.
The management cannot be held responsible for failure of
equipment and plant machinery, and no recompense will be due for such failures
of the above equipment.
While we understand that social media plays a part in
society, we respectfully request that any posts in the public domain have
consideration to the business and the wider audience. Use of staff names and
profiles will not be permissible.
In the event of a pandemic or force majeure prevails, any
memberships will be kept in credit until sure a time the facility can re-open,
no monies will be reimbursed
Each facility may have different opening times. For example,
the pool may close a while before the club closes to allow members enough time
to shower and change. Certain pool-based exercise classes will prevent normal
pool use temporarily, these will be noted.
Facilities are available on a ‘first come first served’
basis. And we are not responsible if any equipment, facility, or service is not
available because another member is using it or the maximum number of people
allowed (for example, in the pool or an exercise class) has been reached.
You must keep to the rules and regulations that apply at the
club. We may make reasonable changes to the rules and regulations that apply at
the club, but we will tell you about these changes via TRYBE our online portal,
or email.
As your safety is our main priority, you are not allowed to
bring, crockery, glass, or food into the fitness area, changing rooms, studios,
courts, or pool areas.
Fire exits are clearly marked throughout the club, and you
must not interfere with them. If the fire alarm sounds, you must leave the
premises through the nearest safety exit and make your way to the assembly
point outside.
While you are at the club, you must behave appropriately,
respectfully, and politely at all times. We can prevent you from entering the
club, or ask you to leave, if we think that your behaviour or appearance is not
suitable.
In the café-bar area you can only eat the food we provide.
Disputes
Nothing in these terms limits your legal rights under the
Consumer Rights Act 2015.
Any dispute or difference which may arise as to the meaning
or interpretation of the rules and terms shall be determined by the Company
whose decision shall be final and binding upon all members of the Club. The
final decision will be made by the General Manager.